AS A COSMETIC CARE ENTREPRENEUR, HOW DO YOU COMPLY WITH THE WKKGZ?

If you are an independent health care provider active in cosmetic care, then you fall under the Wkkgz (Quality, Complaints and Disputes Care Act). All healthcare providers in the Netherlands have been required to comply with this law since Jan. 1, 2017. So also independent healthcare professionals.

THE CHAIR

The Wkkgz stems from a development initiated to improve quality in healthcare. The main premise of the law is that the client receives good care. The law applies not only to the medical industry, but also for the cosmetic mental and alternative care. The main reason is that mental or physical harm can also be caused to clients outside the direct care industry.

VERWARRING

In these sectors, this law still sometimes causes confusion. Not surprising, actually. If you are a beautician, microblading specialist or tattoo removal specialist, you might not feel like a healthcare provider. Nevertheless, these professions also fall under the Wkkgz and you are required to have an external complaints procedure.

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WHICH PROFESSIONS ARE COVERED BY THE WKKGZ?

There is still some doubt in which cases the law applies. If you practice any of the following professions or perform any of the following treatments, you must comply with the Wkkgz:

CALLS

  • cosmetic doctor
  • plastic surgeon
  • cleanliness specialist
  • PMU specialist
  • skin therapist
  • microblading specialist
  • tattoo removal specialist

TREATMENTS

  • tattoo removal
  • laser treatments
  • permanent makeup
  • botox and fillers
  • chemical peelings
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DO YOU STILL DOUBT WHETHER THE WKKGZ APPLIES TO YOU?

Send a mail to info@zorgvoorzzp.nl with your company name and we will check with the Chamber of Commerce.

THE OBLIGATIONS OF THE WKKGZ

The Wkkgz is not a law you can insure yourself for.You must comply with the requirements. If you do not, you run the risk of a fine. If your profession is subject to the Wkkgz, you must comply with various obligations:

  • Being affiliated with an external complaint and dispute resolution body
  • (Written) agreement with the various clients you work for
  • Mandatory recording and reporting of incidents (IGJ)
  • Evaluate incidents, possibly with colleagues
  • Record progress of treatments in a client file
  • Working to professional standards

HOW TO EASILY COMPLY WITH THE WKKGZ?

There are several parties in the Netherlands that you can join. Make sure you make a good comparison and choose the party that best suits your needs. Are you looking for an independent party, where you don't have to worry about unexpected costs? Then you are at Care for ZZP to the right place. With us, healthcare professionals come first. Together with them we like to work on improving the healthcare system and reducing healthcare costs. So that other forms of care become accessible to everyone.

YOUR OWN QUALITY SYSTEM

If you join the Zorg voor Zzp complaints and disputes procedure, you have already covered an important part of the Wkkgz. You will also have to take care of your own quality system. This sounds bigger than it seems, but it must be done carefully. As a member of Zorg voor ZZP you will receive all the information you need to ensure that you meet the requirements set by law.

Care for ZZP - FAQ Do I fall under the Health Care Complaints and Disputes Act?

WHY CHOOSE CARE FOR ZZP?

Do you choose the complaints procedure of Zorg voor ZZP, then you are assured of quality. 

  • We specialize in complaint handling
  • You pay a competitive rate and no deductible with us
  • Care for ZZP has the highest complaint handling rate
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HOW DOES IT WORK?

After registration and payment, you will immediately receive a confirmation along with the invoice. Your membership starts immediately on the day you applied. You will receive the membership certificate both digitally and printed by mail. You can easily send the digital copy to your clients by e-mail. Each year you will receive a new certificate as proof of your membership of Zorg voor ZZP.

MORE THAN 1,600 CAREGIVERS HAVE ALREADY GONE BEFORE YOU!

 

COMPLY IN 5 SIMPLE STEPS

Download our free E-book and find out how to comply with the Wkkgz in 5 simple steps!