THE COMPLAINTS PROCEDURE

Does your client have a complaint about your provided service and together you do not reach an appropriate solution? Then start the complaint procedure.

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AT CARE FOR ZZP THIS LOOKS LIKE THIS

  • You point out to your client the external complaints procedure of Care for ZZP
  • Your client files a complaint with Care for ZZP
  • The complaints officer will take up the complaint
  • This complaints officer is completely independent and impartial and will seek a solution that is beneficial to both you and your client and is based entirely on restoring the relationship

SIGN UP DIRECTLY FOR THE GRIEVANCE PROCEDURE?