Strengthen your Professionalism and Build Client Confidence with our Complaint and Dispute Procedure!

After registering, you get access to your personal online environment and we immediately confirm your membership with a certificate!

SIGN UP IMMEDIATELY!
  • Are you assured of a recognized grievance procedure with a dispute resolution body.
  • Can you start taking orders right away.
  • Should a complaint arise, there is no further charge.

Wkkgz complaints and disputes scheme

For entrepreneurs who must comply with the quality legislation Wkkgz

Are you an entrepreneur working in the cosmetic, medical, spiritual,
complementary, or alternative industry?

Then, as an independent entrepreneur, you have to deal with the quality legislation Wkkgz and the reporting obligation from the Wtza. The latter forces you as an entrepreneur to put the Wkkgz requirements in order.

One of the requirements within the Wkkgz is that you are affiliated with a recognized complaints and disputes procedure, so that your clients can always turn to an independent complaints officer.

SIGN UP DIRECTLY

What happens once you sign up?

  • You get instant access to your own online environment, where you can find all the information about your complaint and dispute resolution process.
  • You will immediately receive a certificate as proof of your membership in your mail.
  • You will receive the complaint procedure so you can share it with your clients and clients.
  • We will request a Certificate of Good Conduct for you, should you need one. 
Yes, I am signing up!
Care for ZZP - FAQ What company name is mentioned on the certificate

COMPLAINTS AND DISPUTES REGULATION / Wkkgz

  • Are you affiliated with a recognized grievance mechanism with dispute resolution authority
  • If you have a complaint, you pay no additional fees
  • Can you and your clients turn to an independent complaints officer
  • You will receive a certificate as proof of your membership
  • Personal online environment
  • Have you regulated the requirement regarding the complaints procedure within the Wkkgz
SIGN UP DIRECTLY

SIGN UP DIRECTLY FOR THE GRIEVANCE PROCEDURE?

BECOME A MEMBER