Privacy Statement

Care Concepts Europe B.V., located at Daviottenweg 40 5222 BH 's-Hertogenbosch, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details

https://zorgvoorzzp.nl
Daviottenweg 40
5222 BH s-Hertogenbosch

J. Burger is the Data Protection Officer of Care Concepts Europe B.V. He can be reached at info@zorgvoorzzp.nl

Personal data we process

Care Concepts Europe B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

• First and last name
• Date of birth
• Address details
• Phone number
• Email address
• Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
• Location details
• Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 18. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 18. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@zorgvoorzzp.va4utest.nl and we will delete this information.

For what purpose and on what basis we process personal data

Care Concepts Europe B.V. processes your personal data for the following purposes:

• Handling your membership, such as payment and mailing of our certificate.
• For sending our newsletters and eBooks.
• In some cases, we may need to email you to assist with our services.
• Informing you of changes and or modifications to our services or renewals.
• We also offer you the opportunity to create an account through our system.
• Care Concepts Europe B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Care Concepts Europe B.V. does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions that are made by computer programs or systems, without the presence of a person (for example an employee or partner of Care Concepts Europe B.V.). Care Concepts Europe B.V. uses the following computer programs or systems:

• Online database, for maintaining membership records. This contains members' company and personal data.
• Online accounting program, for conducting sending invoices. In it, members are created as debtors along with company data.
• Online payment system. For online payment of membership. In this the company information and billing information are provided.
• Email marketing software. This contains the mail addresses, first and last names of our members.

How long we keep personal data

Care Concepts Europe B.V. does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected.

Reason for retaining this data with retention periods:

• N.A.W. data, as long as they have to be kept legally for the tax authorities

Sharing personal data with third parties

Care Concepts Europe B.V. does not sell your data to third parties and will only provide it to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Care Concepts Europe B.V. remains responsible for this processing.

Cookies, or similar techniques, that we use

Care Concepts Europe B.V. uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit the website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to info@zorgvoorzzp.va4utest.nl. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Care Concepts Europe B.V. will respond to your request as soon as possible, but in any case within four weeks. Care Concepts Europe B.V. would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Authority for Personal Data.

You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Care Concepts Europe B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or at info@zorgvoorzzp.nl.